The following Policies apply to the use of Erogenics, Inc. websites as well as all transactions conducted through an Erogenics, Inc. website.
Erogenics, Inc. does not sell, rent, lease, or give your personal information to other web sites or third party companies. When personal information (such as credit card numbers) is transmitted between e-commerce servers/sites to conduct the transaction, it is protected through the use of encryption, such as Secure Socket Layer (SSL) protocol. Erogenics, Inc. follows security standards, processes, and procedures that are designed to protect your personal information, and is validated by the payment card industry.
Consenting Adults Only:
Our sites and products offered are for only consenting adults. To be on this site you affirm that you are an adult by the governing laws of your locale, and you will not allow access to anyone who is not, and you agree to hold Erogenics, Inc. harmless, and waive any and all liability related to the use of this site and products.
Free U.S.A. Shipping:
Feeldoe® and Realdoe® products routinely ship within 24 hours from the time an order is placed, excluding weekends and official holidays. Parcels are shipped by 2 – 3 day Priority US Mail, with Signature Confirmation, to all United States locations. This is our free standard service. US locations serviced by the US Postal Service include post office boxes and APO/FDO/DPO addresses. Overnight service is available by request. State in the “Comments” section that you would like your order sent overnight, and agree to pay additional shipping charges added to your credit card, and your order will be shipped by Overnight US Mail. The charges will be the actual amount of the postage without any additional or hidden fees.
The global shipping charge is a selection on the shopping cart by eProcessing Network. It is an equal flat rate average for all countries, and does not include tariffs, import duties, VAT, or non US taxes, which are the responsibility of the purchaser. Foreign orders can not be shipped if the foreign shipping fee is not remitted with the order. Deliveries are made by International Priority Express U.S. Postal Service in 3 – 7 days from the time the order is placed, excluding weekends and official holidays. Tracking numbers and customs declaration dispatch numbers are available by request. To make a request, please submit “Comments” with your order on the shopping cart, or e-mail us. We are not responsible for delays by your country’s customs officials. If your parcel has not arrived as swiftly as it should, please obtain your customs dispatch number from us by e-mail and contact your customs office to determine why they have delayed your swift delivery.
Additional Shipping Notes:
Undeliverable items will be handled by U.S. Postal Service policies and procedures. Please visit www.usps.com for details, and to track foreign and domestic parcels once your tracking number is obtained. Erogenics, Inc. is not responsible for lost or damaged parcels though we will assist you with filing a claim against the U.S. Postal Service which does provide insurance on all domestic priority parcels and international express parcels.
NOTE: We no longer ship to Taiwan, China, Indonesia, or the Kingdom of Bahrain. Customs Offices have denied entrance of products.
Superior Quality Guarantee for all Feeldoe® and Realdoe® Products:
We manufacture all our products in a certified clean room. The silicone we use is Class VI which means it meets medical biocompatibility standards (surgical equipment, temporary implants, etc.) and makes it absolutely safe for insertion in body cavities. Our products are novelty items only, and not to be construed as being warranted for surgical implant applications because the material meets or exceeds Class IV medical standard. No warranty is expressed or implied. What you do with it is entirely your business.
When you place your strapless sex toy order, your package and tracking label will be hand addressed by Ann and Eileen. They both go on the trip to the post office. Why, you might ask, does it take two people to take a package to the post office? Well, they’ve hangin’ with each other for 20 years or more, and that’s just the way they are. Hey, we all should have someone like that! We also have friends who do the filing, keep the place mopped, and “gofer” supplies whenever we need them. Ask us about our “almost handy man.” The only one of us who’s Not a disabled American vet is Mia. When you call us, you’ll be talking directly to her. No pressing numbers to get a certain extension. No trying to decide which department you need. If she doesn’t get to your call on time, leave her a voice mail message. You’ll get a call-back PDQ.
Consideration given to a return or credit refund is handled on a case by case basis. Under no circumstance will an open package item be accepted. No return merchandise will be accepted without a (RMA) Return Material Authorization. In the case of an approved return or approved size or model exchange, you may be charged a nominal restocking fee at our discretion up to but not to exceed 15% of the purchase price. Please phone us during business hours, eastern standard time, or e-mail Erogenics at realdoe.com to make your request. If you desire to stop a shipment, please reply to the e-mail address from which your order acknowledgement was sent to your in-box. We can not guarantee that any shipment may be stopped since we process orders very swiftly.
In the event you inadvertently duplicate your order or do not supply a valid security code or enter unverifiable information while placing your order, we will attempt to void the erroneous transaction in its entirety prior to the automated movement of funds. Should we not be able to void such a transaction prior to the movement of funds, a refund will be issued, less $5.00 applied to cover processing, banking, and shopping cart fees. In such cases, except for a duplicate order, we will e-mail you, explaining why your order was rejected, and request that you place the order again with appropriate corrections. We reserve the right to reject an order at our discretion in our effort to thwart possible internet fraud.
Your financial records are never stored on any of our computers. They literally disappear, once the transaction is complete. We firmly believe in “green & clean,” so we don’t use fancy packaging materials. Your order will be packed and sealed in a thick plastic bag—direct from our own facility. You will be the first to touch your new family member with bare hands.
Stuff we don’t do:
We do not make you create a user account or collect your e-mail address. We don’t keep mailing lists or spam our customers legally or illegally (we have read the SPAM-CAN act, and don’t even want to get tied up with that!). We do not try to “up sell” you with flyers or solicitations in your package. We don’t depend on advertising income, so we don’t use ads—anywhere, anytime. We’re not in to linking our website to a million other sites. We don’t trade bonuses with other websites for links, and we hate pop-ups. No promotions, sales schemes, or hidden discount coupons. We don’t publish nude pictures of people. We’re not here to provide porn or secret thrills, just the world's first and finest strapless dildos. Your satisfaction is our ad!
It's hard to stay on search engines when we do Not do these things. Please post some links to us, and tell your friends.
Strapless dildos known by our trademarks, Feeldoe® and Realdoe®, are produced in America. Erogenics, Inc. is the sole owner of the registered trademark names in multiple countries, and owns the relative patents, including but not limited to 5,690,603. The smiley mark featured on this web site and other sites operated by Erogenics, Inc. is a registered trademark, as are the phrases, "Made for a woman by a woman", and "Patented Pleasures". Products offered for sale are novelty items only. All rights are reserved by Erogenics, Inc.
©2003 - 2019